Sales Service
EZPro Repair service and warranty in mainland China
Warranty period

Please download the "EZPro Product Warranty Period Information" spreadsheet to learn more.

Free warranty service

EZPro offer free warranty service during the period of warranty. The warranty card or sales invoice should be presented upon request of warranty service; otherwise the warranty period would start from the date of original delivery.

No warranty service

EZPro will charge for no warranty product service, please contact the service center for various service and rate.

Warranty Period after repairing or changing parts

Changed parts have a 90-day warranty started from delivery date.

Return Mechandise Authorization

Customer could fill the Product Repair Information Form and submit on line in order to get an auto-generated service number which should be add on the pack list and send to EZPro service center with the product.

Contact Service Center
For any requirement of enquiry, technical surport or after sale service, please contact us via telephone or on line, we will follow up as soon as possible, offering complete and professional service.
  • Address: E2, TCL International E City, No.1001, Zhongshan Yuan Rd, Nanshan District, Shenzhen China
  • Tel.: 0755-86919640
  • Fax.: 0755-86919641
  • Contact: 易科国际服务中心
Product Repair Information Form
Customer
Tel.
Fax.
Send back address
Model No.
Serial No.
Purchase Date
Fault
Accessories
Next
Reference No:
Customer:
Tel.:
Fax.:
Send back address:
Model No.:
Serial No.:
Purchase Date:
Fault:
Accessories:
Previous
Submit
Tips:
1.Please fill in the form, print it out and package with the product.
2.For the safety, we recommend that you be properly insured courier goods, so as not to be damaged or lost in transit.
3.We will contact you to confirm when we receive the product.
4.Please package with warranty card and purchase proof if the products still under warranty.